All online transactions at 1 Professional Skin Care are handled and secured with industry standard 128-bit SSL encryption using GeoTrust secured SSL encryption technology that you can shop with confidence knowing that this website is secured from hackers threats. You can click and verify our security seal. We greatly respect and protect your privacy. We do NOT sell or share our customer information with any other companies. Thank you for visiting our store.
Terms and Policies
Please review our Terms and Policies before making a purchase. By making your purchase, you agree to the Terms and Policies. Price, specification, and terms are subject to change without notice. 1 Professional Skin Care is not responsible for errors in typography and or photography. All orders for in stock items are usually processed on the next business day. After placing your order, you will receive an email confirmation summarizing your order. Upon shipment, an email will be sent to notify you the shipment information.
Credit Card Verification
For all orders, your billing address will be verified with the credit card company. If the billing address of your credit card is incorrect, your order will be placed on HOLD. We will contact you either by phone or E-mail. The accuracy of the billing address is the responsibility of the cardholder. We only ship to a billing address that is verifiable. This policy is a security measure done strictly to protect consumers, as well as merchants, against Internet and credit card frauds. We realize that this policy may be slightly inconvenient, however it is in place for your credit protection. We hope you understand our concerns and thank you for your cooperation. 1 Professional Skin Care reserves the right to cancel any order that is unable to be verified or processed.
We gladly accept the following payment methods and all online transactions at 1 Professional Skin Care are handled and secured with industry standard 128-bit SSL encryption using GeoTrust secured SSL encryption technology. Your online transaction is protected against fraud. This website has been awarded GeoTrust Secure Site seal that you can shop with confidence knowing that this website is secured from hackers threats. We accept Visa / Master Card / American Express.
Sales tax is applicable in the State of Nevada.
We do not accept International Orders.
We offer free standard domestic shipping for orders over $100. For orders over $100 that receives free standard domestic shipping, we have the option to ship the products via UPS or FedEx Ground service or U.S. Postal Office. Additional charges apply to free shipping if you want the products to be shipped by UPS or FedEx 2 Day Air service. (UPS or FedEx 2 Day Air $28 for Continental U.S.A.). UPS or FedEx 2 Day Air service excludes delivery for Saturday, Sunday and public holiday. Signature would be required for all express shipment delivery. A $10 shipping fee will be applied for shipping to Alaska, Hawaii and Puerto Rico. If the incorrect shipping address is entered, there will be additional $15 shipping charges for address correction. If the shipping address is incorrect and the package is returned to us, customer will be responsible for a $15 return shipping fee. All in stock items will be shipped within 24 hours. Shipping and Handling fees are non-refundable.
Once we shipped the products and shows the products have been delivered, you will be required to fill out an affidavit if the products are lost or stolen for us to refund or replace your products. All damages or short shipment must be reported to us within 48 hours upon receipt of products.
By making your purchase, you agree to the terms and policies. We take pride in providing you with fine quality products and excellent customer service. We offer a 10 days return policy from the date you receive your products. We will gladly exchange your purchase or credit/refund your order less shipping charges as long as the product is not used or opened and sealed in its original package or box. All shipping charges are non-refundable and are the responsibility of the customer (both on shipping the products to the customer and shipping the products back from the customer) unless we made a mistake in processing your order. In the event that you return an order which you have received Free Shipping and Handling from 1 Professional Skin Care, a shipping and handling charges of $15 and FedEx return charges will be deducted from your credit in addition to the 20% restocking fee. We do not offer Free Shipping and Handling for canceled or returned order. If you received a free gift with your order, the free gift has to be returned unopened with the returned product otherwise you will be charged for the free gift.
All returned products are subject to a 20% restocking fee.
Return Merchandise Authorization (RMA)
We would appreciate if you would email to us at our Contact page to
first obtain an RMA number for all product returns. We will provide you with the mailing address of our warehouse for the authorized returns. Otherwise, no return will be accepted. All unauthorized returns will be refused or disposed. All RMA numbers are valid for 10 days after the date of issuance. We must receive the merchandise within 10 days to consider the RMA valid. Please keep the carrier's tracking numbers for your records.
Please Contact us for order cancellation. If the order is not cancelled the same day after the order is placed or your order has been shipped, you are responsible to pay for the following cancellation charges:
- 3% credit card processing fee or a minimum cancellation charge of $25.00 plus the shipping charges for sending and returning. If you refuse to accept delivery of the package and the package is return to us, this will be considered as order cancellation and you will be subject to the cancellation charge.
As we process the orders with great care and concern according to the customers' requirements and specifications. In return, we would like the customer to treat the order seriously. There is no exception to these charges. If you have any questions on your order or our products, you can email us at our Contact page and you will receive a response from us within 24 hour.